PRIVACY POLICY
Effective Date: 1st January 2025
The Sign Society we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, services, or products, including signwriting and workwear services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Payment Information: Credit or debit card details, billing addresses, or other financial data necessary to complete transactions.
- Business Information: Company name, job title, and other information related to your business needs for signwriting or workwear services.
- Communication Data: Emails, messages, or other forms of communication between you and us.
- Technical Information: IP addresses, browser type, and device information when you visit our website.
2. How We Collect Information
We collect personal information in the following ways:
- Direct Interactions: When you provide information by filling out forms, subscribing to services, requesting quotes, or contacting us.
- Automated Technologies: Through the use of cookies and tracking technologies on our website to improve user experience.
- Third-Party Sources: From payment processors or marketing partners when necessary.
3. Use of Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide you with the requested products and services, including signwriting and workwear customisation.
- Order Processing: To process transactions and send updates about your orders.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing: To send promotional materials, offers, and information about new services, with your consent.
- Improvement: To analyse and improve our website, services, and products.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors or partners who assist in payment processing, product delivery, and other business operations.
- Legal Obligations: Authorities or law enforcement when required to comply with applicable laws or respond to legal processes.
- Business Transfers: In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of the business transaction.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data and receive a copy.
- Rectification: Request correction of inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to certain exceptions.
- Objection: Object to the processing of your personal data for specific purposes, such as marketing.
- Data Portability: Request to receive your data in a machine-readable format.
To exercise these rights, please contact us at hello@thesignsociety.com.au
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and target advertisements. You can control cookies through your browser settings.
8. Security of Your Information
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is completely secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before sharing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Sign Society
14 Broadway Court, Cobram Victoria 3644
hello@thesignsociety.com.au
03 4819 7450
